Privacy Policy – Kokobaby Store

Effective Date: December 10, 2024

At Kokobaby Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (www.kokobabystore.com) or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide a better shopping experience for our customers. The information we collect may include:

  • Personal Identification Information: When you make a purchase, create an account, or sign up for our newsletter, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
  • Non-Personal Identification Information: We may collect non-personal information about your use of our website, such as your IP address, browser type, operating system, referring/exit pages, and date/time stamps. This information helps us improve our website and services.

2. How We Use Your Information

The information we collect is used for various purposes, including:

  • Processing Orders: To complete and manage your transactions, including shipping and billing.
  • Customer Service: To respond to your inquiries, support requests, and provide personalized services.
  • Marketing and Communications: To send promotional emails, updates, and newsletters if you have opted-in to receive such communications. You can unsubscribe from these emails at any time.
  • Improving Our Website: To analyze user behavior and improve the functionality and user experience of our website.
  • Legal and Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive data, such as payment information, during transmission.
  • Access Control: Only authorized personnel have access to personal data.
  • Secure Payment Gateways: All payments made on our website are processed through secure third-party payment gateways, and we do not store your credit card information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers. These providers are obligated to keep your information confidential.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Kokobaby Store, its customers, or others.

5. Cookies and Tracking Technologies

Kokobaby Store uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences, analyze site traffic, and improve our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of certain parts of our website.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account on our website or by contacting us at info@kokobabystore.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions in the email or contacting us directly.
  • Request Deletion: You can request the deletion of your personal information by contacting us. We will delete your data unless we are required to retain it for legal or business purposes.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Users

If you are accessing our website from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

Kokobaby Store Address: 4421 Alma Ave, Castro Valley, California (CA), 94546

By using Kokobaby Store‘s website, you agree to the terms of this Privacy Policy. We are dedicated to protecting your privacy and ensuring that your online experience is safe and secure.